Customer Solutions Manager developing integrated energy solutions for large energy users across the UK and Ireland. Leading business development and delivering tailored energy projects with strong client collaboration.
About the role
- Solution Engineer at Neostella helping legal teams modernize their case management processes through technology. Collaborating with sales and product teams to deliver effective solutions.
Responsibilities
- Participate in Discovery sessions with existing and prospective customers to understand business processes, pain points, and legal technology needs
- Act as a subject matter expert regarding the Neostella platform and its value
- Understand the entire legal Case Management System eco-system of application partners and their role and fit relative to the Neostella platform
- Demonstrate (virtually, or on-site) the Neostella platform
- Collaborate with Implementation Services teams and partners to ensure smooth handoffs and successful post-sale execution
- Work with Product Development to understand, communicate, and help influence roadmap priorities based on customer feedback
Requirements
- Bachelor’s degree preferred (Computer Science, Information Systems, Engineering, or a related field preferred)
- 5-7 years experience in technical software development, technical consulting role, or Presales Solution Engineering within a B2B SaaS organization
- Strong technical mindset with the ability to lead business-focused conversations
- Exceptional communication, presentation, and organizational skills
- Comfortable engaging with both technical and non-technical stakeholders
- Ability to operate as a trusted advisor in complex sales cycles
- Self-directed and adaptable in a high-growth environment
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off (Vacation & Holidays)
- Training & Development
- Work From Home
- Travel Bonus
- Maternity & Paternal Leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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