Analytics Tooling Engineer implementing and optimizing tools for Nelnet's analytics teams. Ensuring reliable and governed access to data and supporting the improvement of analytics workflows.
Responsibilities
Implement, maintain, and optimize technical tools and environments used by the NDS Analytics, Insights, & Metrics teams.
Manage platform configuration, development environments, deployments, automation, access controls, and operational reliability across analytics systems.
Ensure analysts and data teams have dependable, secure, and well-governed access to data and analytics resources.
Configure, administer, and support analytics platforms including Snowflake, SQL Server, Netezza, Power BI, GitLab, and related Analytics tools.
Troubleshoot and resolve platform issues, outages, and performance problems.
Build, maintain, and monitor automated jobs, data refreshes, CI/CD pipelines, and workflow orchestration tools.
Implement error handling, alerting, and system monitoring to support reliability.
Support compliance reviews, audit requests, and governance controls.
Create and maintain system documentation, setup guides, runbooks, and knowledge base articles.
Requirements
Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, or related field; or proven professional experience with analytics platforms and tooling.
Strong SQL skills and experience supporting and administering Snowflake environments.
Experience administering or supporting Power BI environments (eg. Data Gateways, API Integration, etc.).
Experience troubleshooting performance issues, platform errors, and system failures.
Experience with automation/orchestration tools (e.g. Dataiku, Alteryx, Microsoft Fabric, etc.) preferred.
Familiarity with Python (preferred) or another scripting language commonly used in analytics engineering.
Experience supporting AI-related analytics tools or machine-assisted workflows preferred.
Experience with data engineering or analytics engineering environments preferred.
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