Associate Director of Operations leading operational performance and service delivery at Concentrix. Responsible for managing budgets, recruiting, and ensuring compliance across various projects in a dynamic environment.
About the role
- Lead Employee Communications Specialist team managing and documenting communications at Comcast. Collaborate with executives to ensure effective internal communication across various platforms.
Responsibilities
- Manages the organization, documentation and publication of all customer-impacting content and communications.
- Creates strategy and messaging; reviews and edits content of communications materials.
- Maintains existing documentation to ensure accuracy and relevance.
Requirements
- Bachelor's Degree
- 5-7 Years of relevant work experience
- Communication skills
- Customer Experience (CX)
- Customer Feedback
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Expert guidance and always-on tools
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