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About the role
- Senior Manager responsible for compliance with licensing and installation standards for Comcast security products. Collaborates with local teams to ensure adherence to industry regulations and best practices.
Responsibilities
- Maintain required experience and education-related qualifications necessary to personally hold state qualifier licenses
- Ensure Comcast is operating in compliance with all license requirements in states assigned
- Serve as subject matter expert for business on applicable state licensing laws
- Ensure market teams follow business processes in compliance with local permitting requirements
- Ensure local markets correctly maintain records of employee licensing and registration for all state / local licenses pertaining to home security, fire monitoring, HVAC, and electrical
- Serve as subject matter expert on residential and small business security installation practices
- Conduct audits of field installations to ensure proper adherence to code (where applicable) and company standards
- Represent Comcast at regulatory and compliance meetings held at state and local levels
- Participate in state and local level industry associations and serve on industry related boards and committees as appropriate
- Partner with Comcast University in periodic review of installer and sales training materials to ensure conform with licensing requirements / industry best practices on ongoing basis
- Partner with Comcast University to facilitate training related to continuing education units (CEU) requirements for employees where applicable
- Attend continuing education classes related to home security, small business security and fire alarm installation procedures
- Communicate effectively with all levels within Comcast organization, outside vendors, and members of state regulatory bodies
- Perform other duties as assigned.
Requirements
- BA/BS degree in Business or a Technical field required.
- Extensive, directly-related experience and self-study may be considered in lieu of a degree.
- Minimum of 5 to 8 years of residential and / or small business security experience.
- Licensed Qualified Agent in multiple states (small business license, low voltage electrical license a plus).
- Strong understanding of current and emerging federal, state, and/or local licensing laws and permitting requirements governing the installation, service and sale of burglar, fire alarm and home control products.
- Superior knowledge pertaining to security alarms, fire alarms, HVAC thermostat installations, Zigbee products, cameras and small business services.
- Ability to travel regularly across Region / Division footprint assigned to Corporate HQ and to other locations as needed.
- Valid driver’s license.
- Strong analytic and planning skills.
- Excellent time management and prioritization skills with a demonstrated ability to execute against multiple projects and excel in a fast-paced, results-oriented work environment.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance.
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Benefits
- Comcast provides best-in-class Benefits to eligible employees.
- array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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