Plan, manage, and administer the full life cycle of branch office equipment at Navy Federal. Collaborate with teams to support service delivery and vendor management.
Responsibilities
Define, develop and execute equipment deployment plans, including scope definition, expectations, activities, cost estimates, and schedules
Oversee equipment management during initial approval through the planning, analysis, and implementation stages
Collaborate with branch offices/support teams to understand and determine equipment requirements
Analyze proposals to identify cross project and resource impacts
Conduct audits, review changes and provide recommendations to management on equipment or related support
Direct vendor management and deployment teams by coordinating work plans, schedules, milestones, deliverables, and training; assist with equipment deliveries to branch offices
Analyze equipment and maintenance budgets to determine risk and impact on deployment plans; identify and minimize additional constraints
Coordinate with external vendors/internal business units and management to review, determine and resolve equipment/service concerns that may impact initiatives
Oversee vendor relationships to ensure product, service and quality meet and/or exceed expectations and contract requirements
Oversee the Branch Change Request process to include approval, denial and escalation of requests to management
Collaborate with Procurement to define and understand vendor contracts including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management
Manage multiple smaller scale projects or portions of a larger project
Identify, communicate, escalate and resolve project issues and risks to branch/division management
Ensure equipment project deliverables are met in accordance with customers' expectations and timeline constraints
Provide budgetary input for related branch operations equipment
Maintain awareness of Navy Federal's vendor program and regulations; apply best practices
Serve as mentor/trainer and provide guidance and assistance to team members
Perform other duties as assigned
Requirements
Experience in leading projects and/or initiatives of small to medium scope
Experience in working and participating in cross-functional, multi-dimensional teams and projects
Experience in vendor management or procurement
Experience in principles, practices and activities related to process mapping
Significant experience working with all levels of staff, management, stakeholders, and vendors
Advanced knowledge of project/program management processes and methodologies
Ability to handle multiple tasks simultaneously with a high degree of accuracy
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Exposure to leading, guiding, and mentoring others
Advanced skill analyzing and organizing problems or work processes for solutions
Advanced skill in project management related principles to include; managing timelines/deadlines/resources; ensuring successful project implementation
Advanced skills in the use of PC's and related software packages
Advanced organizational, planning and time management skills
Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
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