Hybrid Branch Equipment Manager – II

at Navy Federal Credit Union

• Job title: Branch Equipment Manager – II
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $68,300 - $107,300 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Pensacola, United States

About the role

• Plan, manage, and administer the full life cycle of branch office equipment at Navy Federal. Collaborate with teams to support service delivery and vendor management.

Responsibilities

• Define, develop and execute equipment deployment plans, including scope definition, expectations, activities, cost estimates, and schedules
• Oversee equipment management during initial approval through the planning, analysis, and implementation stages
• Collaborate with branch offices/support teams to understand and determine equipment requirements
• Analyze proposals to identify cross project and resource impacts
• Conduct audits, review changes and provide recommendations to management on equipment or related support
• Direct vendor management and deployment teams by coordinating work plans, schedules, milestones, deliverables, and training; assist with equipment deliveries to branch offices
• Analyze equipment and maintenance budgets to determine risk and impact on deployment plans; identify and minimize additional constraints
• Coordinate with external vendors/internal business units and management to review, determine and resolve equipment/service concerns that may impact initiatives
• Oversee vendor relationships to ensure product, service and quality meet and/or exceed expectations and contract requirements
• Oversee the Branch Change Request process to include approval, denial and escalation of requests to management
• Collaborate with Procurement to define and understand vendor contracts including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management
• Manage multiple smaller scale projects or portions of a larger project
• Identify, communicate, escalate and resolve project issues and risks to branch/division management
• Ensure equipment project deliverables are met in accordance with customers' expectations and timeline constraints
• Provide budgetary input for related branch operations equipment
• Maintain awareness of Navy Federal's vendor program and regulations; apply best practices
• Serve as mentor/trainer and provide guidance and assistance to team members
• Perform other duties as assigned

Requirements

• Experience in leading projects and/or initiatives of small to medium scope
• Experience in working and participating in cross-functional, multi-dimensional teams and projects
• Experience in vendor management or procurement
• Experience in principles, practices and activities related to process mapping
• Significant experience working with all levels of staff, management, stakeholders, and vendors
• Advanced knowledge of project/program management processes and methodologies
• Ability to handle multiple tasks simultaneously with a high degree of accuracy
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Exposure to leading, guiding, and mentoring others
• Advanced skill analyzing and organizing problems or work processes for solutions
• Advanced skill in project management related principles to include; managing timelines/deadlines/resources; ensuring successful project implementation
• Advanced skills in the use of PC's and related software packages
• Advanced organizational, planning and time management skills
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

Benefits

• Competitive pay and generous benefits and perks