Hybrid Business Analyst – MYOB Solo

at MYOB

• Job title: Business Analyst – MYOB Solo
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Melbourne, Australia

About the role

• Business Analyst role in MYOB Solo team focusing on enhancing mobile app for solo operators in Australia. Collaborating with agile teams to identify customer needs and delivering solutions.

Responsibilities

• Help the team truly identify the customer problems and opportunities in market
• Elicit detailed functional and business requirements from Product Managers, Product Designers, user groups, ensuring that they are understood by the team (and that they solve the right problem)
• Input into delivery plans and communicate any dependencies, issues or risks back to your partner group (are we on or off-track).
• Continuously input into and report on product performance
• Work with the product team to capture feedback to drive improvements and enhancements
• Identify areas of opportunities and prioritise day-to-day defects, technical improvements and small delighting enhancements (are we working on the right thing)
• Care not just about delivering a product, but how it’s performing in market and how customers respond to it
• Support our team of BAs, championing new and better ways of working

Requirements

• Solid proven experience as a Business Analyst working with software in agile teams (you can do this in your sleep)
• If you have financial services/payments experience - this is a bonus!
• The ability to run workshops and to communicate effectively with partners across the organisation
• Someone passionate about customer outcomes and wearing/sharing the hats needed to achieve this
• Someone to be the product and customer voice for your domain
• Experience with financial services and payments is a major advantage

Benefits

• Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
• Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
• Benefit from our partnership with Sonder, which supports the wellbeing of our team members
• Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
• Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
• Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution