About the role

  • OPS Regulatory Specialist reviewing applications for licenses and permits at Florida Division of Alcoholic Beverages and Tobacco. Ensuring compliance and providing guidance regarding licensure requirements.

Responsibilities

  • Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
  • Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
  • Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
  • Independently evaluating qualifications and requirements to determine eligibility for licensure.
  • Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
  • Effectively communicating with the supervisor in the event of a denial for further action.
  • Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
  • Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
  • Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
  • Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures.

Requirements

  • Must have two (2) years of customer service experience.
  • Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
  • Must be able to travel for training and meetings, as assigned.
  • Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system.

Benefits

  • Participation in health insurance coverage - voluntary.
  • Tax favored accounts including health saving accounts and dependent care reimbursement accounts - voluntary participation.
  • Life Insurance - voluntary participation.
  • Participation in dental, vision, and other supplemental pretax plans - voluntary.
  • Florida FICA Alternative Plan that affords OPS team members with an excellent opportunity to accumulate money toward future retirement goals [401(a)] - mandatory participation.

Job title

Regulatory Specialist III

Job type

Experience level

JuniorMid level

Salary

$21 per hour

Degree requirement

High School Diploma

Location requirements

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