OPS Regulatory Specialist reviewing applications for licenses and permits at Florida Division of Alcoholic Beverages and Tobacco. Ensuring compliance and providing guidance regarding licensure requirements.
Responsibilities
Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
Independently evaluating qualifications and requirements to determine eligibility for licensure.
Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
Effectively communicating with the supervisor in the event of a denial for further action.
Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures.
Requirements
Must have two (2) years of customer service experience.
Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
Must be able to travel for training and meetings, as assigned.
Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system.
Benefits
Participation in health insurance coverage - voluntary.
Tax favored accounts including health saving accounts and dependent care reimbursement accounts - voluntary participation.
Life Insurance - voluntary participation.
Participation in dental, vision, and other supplemental pretax plans - voluntary.
Florida FICA Alternative Plan that affords OPS team members with an excellent opportunity to accumulate money toward future retirement goals [401(a)] - mandatory participation.
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