Sourcing Specialist at American Family Insurance managing sourcing projects and engaging with suppliers. Developing and executing sourcing strategies to achieve organizational objectives and goals.
About the role
- Firearms Purchasing Program Consultant managing criminal history records for firearm purchase eligibility at Florida Department of Law Enforcement. Training customers and ensuring data integrity in department databases.
Responsibilities
- Completing task analyses and workflow documentation with such goals as to resolve programmatic, administrative, and operational issues;
- Acting as a team leader in the absence of management, allocating resources to maximize productivity and efficiency;
- Creating schedules as needed for queues, phones, and other operational activities;
- Reviewing and processing firearm transactions in the Firearm Eligibility System (FES) queue from licensed firearm dealers to screen potential buyer's eligibility to purchase a firearm;
- Evaluating requests by analyzing criminal justice information in FES in a timely, efficient, and accurate manner and processing transactions in accordance with state and federal law;
- Assessing, analyzing, and making recommendations to resolve issues and problems within the Section/Bureau/Division;
- Contacting local, state, and federal agencies by telephone or written correspondence to obtain information necessary to determine a firearm buyer's eligibility;
- Evaluating workflow cases to ensure quality control of information submitted through CCH workflow.
Requirements
- Knowledge of the criminal justice system
- Knowledge of office and administrative principles and practices
- Knowledge of the methods of data collection
- Knowledge of the principles and techniques of effective communication
- Knowledge of the FCIC/NCIC, III, CCH, and NICS information systems
- Knowledge of customer service etiquette and ability to apply it effectively
- Ability to communicate effectively verbally and in writing
- Ability to read and interpret law enforcement data, Florida Statutes, Commission Rules, and Divisional Policy and Procedures.
Benefits
- State of Florida Tuition Waiver Program
- Paid holidays, vacation and sick leave
- HMO and PPO health insurance options with premiums starting as low as $50 per month
- $25,000 in automatic life insurance coverage
- Multiple supplemental insurance options including: dental, vision, disability and more
- Paid maternity leave and parental leave following the birth or adoption of a child
- Pension and investment retirement plan options
- Tax deferred medical and child care reimbursement accounts
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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