Quality Assurance Manager enhancing product quality and operational efficiency at Bob’s Discount Furniture. Leading continuous improvement initiatives and cross-functional collaboration to optimize supplier and operational performance.
Responsibilities
Develop and maintain quality standards, policies, and procedures to meet internal and regulatory requirements
Oversee inspection and testing processes for raw materials, components, and finished goods
Partner with product development, sourcing, and vendors to ensure quality standards are met
Lead Lean, Six Sigma, and Kaizen initiatives to reduce defects and improve efficiency
Conduct internal and external quality audits
Investigate customer complaints and quality issues, identifying root causes and preventive solutions
Partner with sourcing, logistics, compliance, merchandising, and suppliers to align quality objectives
Requirements
Bachelor’s degree in quality assurance, Engineering, or related field
5+ years of experience in Quality Assurance, including 2+ years in a leadership or managerial role
Demonstrated experience leading continuous improvement initiatives
Working knowledge of regulatory standards and quality systems (e.g., ISO 9001)
Six Sigma certification preferred
Benefits
Competitive medical, dental, and vision insurance
Generous PTO, including holidays and your birthday
401(k) with company match
Tuition reimbursement and professional development opportunities
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