People & Culture Supervisor at BEON.tech enhancing organizational culture in LATAM by leading culture, internal communication, and learning initiatives.
About the role
- People Operations Architect building scalable HR tech systems for AI and Tech adoption at Multiverse. Lead people workflows and HR technology integrations while ensuring operational excellence.
Responsibilities
- Architect end-to-end people workflows — design, document, and continuously iterate on processes spanning onboarding, role changes, performance cycles, and offboarding
- Map process flows to technology — translate policy intent and business requirements into workflow logic within the HR tech stack, identifying where automation, AI, or self-service can replace manual touchpoints
- Drive self-service adoption — design employee and manager journeys that default to self-service, reducing reliance on the People team for routine requests while improving the overall experience
- Own and Architect advanced ticketing — own the operation, configuration, SLA framework, and continuous improvement of the HR ticketing system; build intelligent triage, routing, and resolution workflows that progressively reduce ticket volume through upstream self-service design
- Own HiBob platform architecture lead configuration, module management and process redesign across the core HRIS, acting as the internal subject-matter expert on all platform matters
- Architect system integrations — design and oversee the connection of HiBob with adjacent enterprise systems (payroll, ATS, finance, benefits), ensuring accurate, real-time data flows and eliminating manual re-entry
- Establish data governance standards — define and uphold rigorous frameworks for people data accuracy, access control, and security; conducting regular audits and ensuring all data structures within the HRIS are fit for purpose
- Own compliance operations — maintain a clearly documented compliance calendar; manage background checks in line with Ofsted regulations, GDPR, ISO/SOC2, and UK employment legislation
- Govern payroll and benefits data flows — oversee the accurate, timely movement of all employee data impacting payroll and benefits
Requirements
- 5+ years of progressive experience in People Technology, HRIS administration, or strategic People Operations — ideally within a fast-scaling organisation
- Deep, hands-on HiBob expertise: configuration, module management, workflow automation, and the full employee lifecycle within the platform
- Proven track record delivering HRIS implementation or optimisation projects, using agile methodologies (sprint planning, backlog management)
- Strong technical literacy: SaaS platforms, data structures, API integrations, and HR analytics
- Experience managing HR ticketing systems and driving SLA-based service delivery
- Demonstrated ability to translate complex business requirements into clear, scalable technical solutions
- Excellent stakeholder management and communication skills — equally effective with technical teams and senior business leaders
- Experience handling payroll and benefits-related data flows with accuracy and discretion
- Experience in a regulated environment (Ofsted, GDPR, ISO/SOC2)
- Hands-on experience with AI-powered HR tools or agentic workflow automation
- Exposure to other Tier-1 HRIS platforms (Workday, BambooHR, Personio) in addition to HiBob
- Background in People Analytics or HR data reporting
Benefits
- Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
- Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
- Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
- Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
- Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
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