Hybrid Learning Content Asset Manager

at Multiverse

• Job title: Learning Content Asset Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Managing Learning Content lifecycle and quality standards at AI upskilling platform focused on transforming today's workforce through education and training.

Responsibilities

• Own the Content Library: Manage the company's central repository of all learning content, organising, cataloging, and maintaining it for easy accessibility and delivery via our Learning Management System (LMS)
• Technical Documentation & Linking: Work with Programme Designers, Learning Designers, and Enterprise Learning Architects to collate technical documentation and ensure content is accurately linked to the right cohorts for personalised learning experiences
• Metadata Management: Develop and enforce clear metadata and taxonomy standards to improve content search-ability and retrieval, which is a core function of a Digital Asset Management (DAM) system
• Quality Control & Resolution: Own the final polish review of content, fixing any issues before it goes live. You will also fix or project manage the resolution of any polish or bug issues once content is live, working with minimal guidance
• Establish and Enforce Content Governance: Support team upskilling on rules and standards for all learning content, ensuring adherence to our brand, tone of voice, and design standards
• Rights Management (Compliance): While focused on learning content, you will apply fundamental asset management principles by helping ensure content usage complies with brand guidelines, licensing, and other internal standards
• Project Manage Content Lifecycle: Work with the Data Analyst to track content usage and performance, then create data-driven recommendations for the team on which content needs to be updated, retired, or recreated
• Strategic Execution: Project manage content iteration tasks, turning longer-term goals into smaller, actionable steps for team members or contractors
• Continuous Improvement: Actively look for opportunities to iterate and improve content systems, utilising AI to make gainful improvements to our operating systems and content development practices. This role will help determine which tools are used to develop learning assets across programmes

Requirements

• Experience and Knowledge: You are a seasoned, experienced professional with a full understanding of content management and governance
• You are capable of explaining complicated concepts simply and successfully to both technical and non-technical audiences
• Execution and Discipline: You consistently deliver on commitments on time and to an exceptional standardYou can "ship things that aren't 100%," knowing you'll be able to improve them later
• Collaboration and Feedback: You model collaborative behavior, and your peers seek you out as a trusted source of great feedback
• Problem Solving: You make recommendations and drive change at the team level by identifying and resolving clearly defined problems with minimal guidance. You identify obstacles and often remove them with help from peers

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!