Senior Application Support Analyst providing technical support for a cloud - based loan origination platform. Work includes leading complex issue resolution and managing support operations.
About the role
- Technical Support Intern for SOLIDWORKS at Multittech Engenharia. Providing software support and pre-sales activities while gaining hands-on experience in engineering solutions.
Responsibilities
- Support the Software team in providing technical assistance to customers in the use of SOLIDWORKS family software.
- Assist in troubleshooting issues reported by users.
- Provide training to customers.
- Conduct pre-sales activities for SOLIDWORKS software prospects.
Requirements
- Field of study: Mechanical Engineering or Mechatronics
- Enrolled in the 6th to 8th semester of the degree program
- Proactive, communicative, self-motivated, and with excellent problem-solving skills
- Prerequisite: Intermediate or advanced English
Benefits
- Internship stipend
- Transportation allowance
- Work-from-home allowance
- Assistance with dental plan enrollment
- Profit-sharing (subject to eligibility)
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