Hybrid Medicare Account Executive

Posted 1 hour ago

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About the role

  • Medicare Account Executive managing key Client relationships and promoting MTM services. Focused on understanding Client needs and enhancing satisfaction while driving growth opportunities.

Responsibilities

  • Understand each health plan’s key initiatives, market impact, and partnership opportunities for NEMT and other MTM services
  • Manage the day to day Client relationships through comprehensive knowledge of Client protocols, both Client and MTM objectives, and operations
  • Daily interaction with Clients, providing preventative consultation, analysis and issue resolution, responding in a timely, professional manner
  • Responsible for timely and accurate management and execution of annual protocol review and submission of all protocol change requests
  • Understand and monitor future goals and expansion of health plans
  • Track, trend and analyze utilization data to provide Clients with additional opportunities to improve member compliance; identify opportunities for ancillary upsells and/or consultative services
  • Work with the Accounting department to ensure accurate billing and timely AR collection
  • Review and analyze member revenue and monthly summary report for trends and errors
  • Promote net profitability of all assigned accounts; working with internal analytics team as well as appropriate Client contacts to accomplish this
  • Recognize opportunities to educate Client contacts and related member populations regarding benefits and/or MTM processes, when necessary
  • Provide regular quality reports and consultative discussions
  • Work with Business Development team to expand business opportunities with existing Clients (market and industry level)
  • Maintain a good understanding of the managed care and non-emergency transportation industry rules, regulations and climate
  • Prepare for, coordinate and conduct quarterly in-service with each Client
  • Ensure the right audience is at the table for quarterly or monthly meetings to discuss organizational objectives and look for opportunities to offer value enhancing products, services and/or strategic solutions
  • Participate in ongoing training offered through MTM, CMS or health plan associations to strengthen knowledge base
  • Understand MTM’s business plan objectives and the impact of this role in growing our business
  • Learn and understand all aspects of the plan, benefit parameters, contract, and growth opportunities
  • Disseminate educational material to clients as needed
  • Inform clients of new items relating to the NEMT industry and/or MTM services
  • Present annual plan reviews and work in consultative manner with clients

Requirements

  • High School Diploma or G.E.D. equivalent
  • Bachelor’s degree in business administration, health care or equivalent work experience
  • 2-5 years of experience in an Account Management role within the healthcare industry required, 5 years strongly preferred
  • Working knowledge of financials
  • Must possess a valid driver’s license

Benefits

  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities

Job title

Medicare Account Executive

Job type

Experience level

JuniorMid level

Salary

$100,000 - $125,000 per year

Degree requirement

High School Diploma

Location requirements

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