Hybrid Director, Product Management

at MTM, Inc.

• Job title: Director, Product Management
• Job type: Full Time
• Experience level: Lead
• Salary: $140,000 - $160,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lake Saint Louis, United States

About the role

• Director of Product Management leading product strategy and development at MTM. Enhancing products and customer experience through innovation and effective team management.

Responsibilities

• Provide strategic alignment and coordination of product portfolio
• Work closely with Executive Leadership to educate leaders on the Product Life Cycle and align to the needs of the business
• Provide leadership and coaching to direct reports: Actively monitor work output of team to ensure value driven responses and outcomes
• Set and manage performance goals and monthly KPI’s for team
• Provides leadership, direction, coaching, feedback, and, where appropriate, discipline to and through subordinate team members
• Accountable for creating, fostering, managing, and affecting a positive workplace which drives engagement and inclusion
• Provide employee relations support back up as required by business needs
• Promote and deliver effective roadmaps throughout the organization and to our candidates, employees and vendors: Relationship building with business stakeholders and leadership
• Understand value targeting and objective setting for strategic goals
• Provide consultative coaching and guidance for product and service owners
• Drive the product development process in the organization: Define vision for product organization, Hire and measure talent in product organization
• Regular measurement reporting, Take proper actions to close gaps, Continuous learner and evaluator of methods and tools to increase the effectiveness of the product team
• Drive the user experience and visual and interactive design of the product portfolio to the following outcomes: Utility, Ease of training and learning, Reliability, System acceptability and practical application of system
• Drive and deliver an outstanding customer experience for the MTM product suite: Align business stakeholders to CX strategy and execution objectives
• Participate in research exercises to provide leadership insight
• Create best practices and communicate throughout the organization
• Hold leaders accountable for the defined process
• Coach and mentor product owners to deliver against core customer value propositions and achieve MTM’s strategic and financial goals
• Represent product management in cross unit leadership negotiations
• Challenge team to seek innovative approaches to care and transportation

Requirements

• High School Diploma or G.E.D. equivalent
• Bachelor’s degree in Business, Computer Science, or related field, or equivalent experience
• 8+ years of industry or service experience or equivalent
• 6+ years of experience working with technical teams, or equivalent industry certifications/experience in product development/management
• Strong knowledge of product development methodologies
• Ability to network and professionally grow industry relationships
• Proven track record of innovation and product delivery
• Understand and believe in agile iterative development as a methodology for delivering software to market
• Proven ability to lead and mentor multiple direct reports
• Financial acumen necessary to comprehend P&L effects and overall business impacts and opportunities at a strategic level
• Business acumen to support vetting business cases
• Ability to present and manage up to executive level audiences
• Ability to lead data driven conversations and metric backed product rationalization initiatives
• Ability to prioritize, manage multiple tasks and projects, and meet deadlines in a fast pace environment
• Strong focus on customers, accountability, teamwork, collaboration and decisiveness
• Excellent customer orientation and communication skills.

Benefits

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities