Business Analyst supporting analytical aspects of product management lifecycle for Highmark Health. Collaborating with stakeholders to gather requirements and prioritize product features in a hybrid work environment.
About the role
- Senior Product Analyst supporting advanced manufacturing and process analytics applications at a biopharmaceutical company. Focused on delivering digital solutions for operational excellence across global manufacturing sites.
Responsibilities
- Serve as the primary user-facing partner for advanced process analytics use cases, supporting investigations, monitoring, and continuous improvement through various applications (e.g. Seeq)
- Discover, document, and manage business processes, opportunity statements, use cases, and user requirements related to advanced process analytics
- Translate manufacturing and MS&T user needs into clear problem statements, requirements, and user stories that are traceable through delivery and testing
- Facilitate structured user feedback and synthesize insights into prioritized backlog items in partnership with Technical Product Managers
- Represent user needs in product planning and prioritization discussions, balancing business value, compliance expectations, and platform strategy
- Collaborate closely with manufacturing, engineering, digital, analytics, and platform teams to ensure solutions align with MPI standards and governance
- Participate across the product SDLC by supporting requirements refinement, backlog readiness, user acceptance testing, release planning inputs, and post-release feedback
- Develop and deliver training materials, documentation, and user enablement activities to drive adoption and effective use of analytics capabilities
- Build and maintain a strong domain understanding of manufacturing process data, analytics use cases, and workflows supported by the MPI ecosystem
Requirements
- Bachelor of Science (B.S.) in Engineering or equivalent technical field with 6+ (six or more) years of relevant experience
- Demonstrated experience with advanced industrial analytics
- Advanced knowledge of probability and statistics
- Strong ability to translate business needs to technical requirements, and to communicate digital concepts to non-technical personnel
- Strong interpersonal skills with a demonstrated ability to negotiate with key stakeholder groups and drive/influence results in a dynamic environment
- Strong analytical problem-solving skills and ability to independently develop innovative solutions for complex problems
- Ability to work both independently and collaboratively with a globally distributed team
- Practice in Agile Methodology and Continuous Improvement and with a Digital & Innovative mindset
- Expertise in authoring and executing technical documentation following industry standards and methodologies (SDLC, AGILE)
- Excellent communication and problem-solving skills with a sense of ownership, enthusiasm, and innovation
- Ability to understand manufacturing or business process context and reflect it accurately in data transformations and metadata
Benefits
- medical, dental, vision healthcare and other insurance benefits (for employee and family)
- retirement benefits, including 401(k)
- paid holidays
- vacation
- compassionate and sick days
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