Hybrid Project Manager I

at MRI Software

• Job title: Project Manager I
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Cleveland, United States

About the role

• Project Manager overseeing multiple customer-facing consulting engagements at MRI Software. Ensuring quality delivery and managing client relationships within our Global Professional Services department.

Responsibilities

• Successful delivery of multiple concurrent customer-facing consulting and technology projects
• Ensuring quality of delivery and customer satisfaction
• Customer relationship and expectation management during the engagement lifecycle
• Provide clear and accurate management reporting and statistics, including accurately forecasting imminent invoicing and future income
• Work closely with the sales teams and have a solid understanding of the sales process
• Work very closely with the team of consultants to ensure project deliverables are met
• Work with the operations team to effectively schedule the necessary team members on projects, while recognizing that there will be competing demands on these resources
• Liaise with practice managers and directors on project escalations
• Manage changes to project scope and schedule effectively
• Risk management
• Ability to lead a meeting and portray concepts persuasively
• Support business process improvements and collaborate with others to deliver.
• Strongly confident in understanding of the software development lifecycle.

Requirements

• At least 3+ years of experience in delivering external projects to clients
• SaaS implementations experience desired
• Bachelor's level degree
• PMP Certification or related Project Management Qualification
• Great communication skills
• Advanced Excel proficiency required
• Microsoft Office Suite proficiency
• Proven ability to work on complex pieces of work to successful outcomes for both employer and customer.

Benefits

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year