About the role

  • Billing Manager overseeing the EMEA billing function at MRI Software. Responsible for billing accuracy, team management, and process improvement.

Responsibilities

  • Lead, coach, and develop the Billing team to ensure high performance, engagement, and accountability.
  • Track, measure, and report on team KPIs; use data to identify performance gaps and implement improvement plans.
  • Own end-to-end billing operations, ensuring invoices and credit memos are accurate, timely, and aligned to executed agreements.
  • Support month-end close by meeting all billing and reporting deadlines.
  • Identify opportunities to streamline billing workflows and improve efficiency and accuracy.
  • Oversee billing inquiry and ticket processing to ensure timely and accurate resolution.
  • Act as the primary escalation point for complex billing issues, both internal and client related.
  • Partner closely with Finance, Accounting, Legal, Sales, Revenue Operations, and FP&A.

Requirements

  • High school diploma required
  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
  • 7+ years’ experience in billing, accounts receivable, or related financial operations.
  • SaaS billing experience strongly preferred.
  • Strong analytical and problem-solving skills.
  • Proficiency in Salesforce, NetSuite, and billing/ERP systems.

Benefits

  • Private Medical Insurance and Health Cash Plan
  • Competitive Personal Pension plan
  • Parental Leave Program
  • 25 days of annual leave plus Bank Holidays
  • 15 hours of "Flex Time Off"
  • Income Protection Plans
  • Generous Tuition Reimbursement Schemes
  • Flexibility of working from anywhere in the world for two weeks out of the year
  • Employee-led groups

Job title

Billing Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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