Hybrid Area Manager – South West

at Mountain Warehouse

• Job title: Area Manager – South West
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Dorchester, United Kingdom

About the role

• Area Manager overseeing 19 stores for an outdoor retailer. Focused on sales growth, team leadership, and customer experience in the South West region.

Responsibilities

• Driving sales to achieve business budget and profit growth
• To establish and maintain best practice in Customer care
• Build a people Development strategy to support succession
• Support and coach improvement in Visual Merchandising to achieve company standard
• To deliver operational compliance across your stores
• To act as a liaison between our Head Office, building and encouraging relations
• To ensure adherence to company procedure and policy, protecting the company’s assets and brand and build a strong relationship with our people partners
• Build strong relationships with key Head office partners to develop a robust strategy
• To recruit, coach, develop and manage a high performing team to the standard required by Mountain Warehouse
• Visit stores on a regular cycle to ensure consistency leaving a footprint to support actions and target increased visits to reverse under performance
• Constantly looking for opportunities to grow profit by reducing costs
• Driving Key Performance Indicators through the Store teams and ensuring stores are commercial for the market
• Analysing business results and trends taking appropriate action to drive sales and profitability
• Visiting stores and adding value by leaving clear and supportive actions to meet the business strategy and directions of your line manager
• Recognising outstanding sales performance across your teams
• Developing, sharing and implementing best practice across the area
• Communicating regularly with the Regional Manager and Head Office, concerning problems and highlighting opportunities
• Being an inspirational leader, demonstrating positive service and management techniques

Requirements

• Proven successful track record in delivering service, sales and profit expectations at field level
• A minimum 2 years field management experience, preferably in the Retail or Service Sector- apparel experience would be a huge advantage
• Proven people management, communication and leadership skills
• Demonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they arise

Benefits

• Bonus scheme
• Company Car
• Pension Scheme
• 50% Employee Discount across Mountain Warehouse and Animal
• Twice-yearly uniform allowance
• Employee Referral Incentive
• Employee Assistance Programme