Hybrid Case Manager

at Mountain Home

• Job title: Case Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $19 - $26 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Missoula, United States

About the role

• Adult Case Manager providing comprehensive case management services for families at Mountain Home. Advocating and connecting families to essential medical, social, educational, vocational, and recreational services.

Responsibilities

• Providing direct support to clients, including assistance with paperwork, goal planning, and skill-building.
• Maintaining accurate and timely client documentation, including dates, times, and progress notes for all meetings, in the electronic health record system.
• Building rapport with clients while maintaining professional boundaries at all times
• Providing services primarily in the community or clients’ homes
• Providing staff with client history/special requirements and hosting team meetings
• Making referrals to other services such as mental health services, parenting, etc.
• Communicating with clients’ therapists for care coordination and treatment planning
• Providing transportation and serving as an advocate for clients at appointments
• Completing and overseeing the discharge process for all assigned clients
• Meeting and maintaining billing hours expectations and documentation timelines
• Attending meetings and training as required and meeting regularly with their supervisor
• Other appropriate and job-related tasks as assigned

Requirements

• Bachelor’s degree in social work, psychology, rehabilitation counseling, education, vocational rehabilitation, or a similar field and/or related experience
• At least 2-3 years of experience in supported employment, vocational rehabilitation, mental health services, or related fields.
• Experience working with individuals with mental health conditions, disabilities, or other barriers to employment is strongly preferred.
• Familiarity with the Individual Placement and Support (IPS) model or similar evidence-based employment programs is preferred.
• Certification in Supported Employment (CESP) or related credentials are a plus
• CPR/First Aid certification (or willingness to obtain it within a designated time frame) is preferred.
• Any state-specific licensure or certification (e.g., Licensed Professional Counselor, Licensed Social Worker) is preferred but not required, depending on program needs.
• Familiar with social services in the Missoula community
• Experience providing services to young adults with special needs, severe emotional disturbances, and/or cognitive or developmental delays.

Benefits

• health dental
• vision
• short-term disability
• Aflac services
• life insurance
• accrued paid time off
• employee assistance program (EAP)
• opportunities for training and professional development