Community + Content Manager supporting freelancers at Junico, the largest community for unique freelancers in Germany. Engaging and assisting freelancers with projects and community growth.
About the role
- Senior Content & Comms Manager responsible for content strategy at Moneybox. Leading cross-functional teams to engage and educate customers through effective communications and campaigns.
Responsibilities
- Developing and driving content and comms strategy in line with business and commercial goals, ensuring alignment with wider Content & Comms team activity.
- Producing integrated content and comms plans, to engage with our customers across email, push notifications, in-app merchandisable spaces, blogs, video, website and more.
- Ideating, optimising and evaluating in-app content, using data and tools to inform decision-making, ensuring a personalised experience that leads to better customer outcomes.
- Ideating best in class content initiatives that engage and educate audiences.Working closely with cross-functional teams and building strong internal relationships, notably with the Product, CRM & Insights and Commercial teams.
- Being accountable for the performance and results of owned campaigns and content, thinking creatively about how to solve problems and deliver ongoing performance against company objectives.
- Developing a deep understanding of customer behaviour and how this influences our content and comms decisions.
- Integrate AI best practices to increase BAU efficiencies.
- Championing content and comms innovation and best practice with the team and wider business, coaching/managing more junior team members where relevant.
- Briefing internal and external designers and creators to develop relevant creative assets, working collaboratively to deliver high quality campaigns.
- Acting as a guardian for the Moneybox brand, ensuring tone, personality and style is consistent with our brand guidelines.
Requirements
- Minimum 7 years’ relevant experience (within financial services preferred).
- Proven track record in creating high quality and personalised content and customer comms to deliver commercial value for a business, as well as engage and educate a community.
- Excellent copywriting and creative skills.
- Strong organisational and project management skills with meticulous attention to detail.
- Proven experience using data and commercial thinking to effectively inform content creation and deliver positive outcomes.
- Confident communicator with the ability to work unsupervised and as part of a team.
- Fosters positive team morale and inclusivity, facilitating collaboration between team members across the business.
Benefits
- Opportunity to join a fast-growing, award-winning and super ambitious company
- Work with a friendly team of highly motivated individuals
- Be in an environment where you are listened to and can actually have an impact
- Thriving collaborative and inclusive company culture
- Mission + Functional team socials every 8 weeks
- Company pension scheme
- Hybrid working environment
- Home office furniture allowance
- Personal Annual Learning and Development budget
- Private Medical Insurance
- Health Cash Plan (cashback on visits to the dentist & opticians etc)
- Cycle to work scheme
- Wellhub subscription to a variety of gyms and wellbeing apps
- Enhanced parental pay & leave
- 25 days holiday + bank holidays with additional days added with length of service.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Intern supporting product content creation and user education initiatives at Provation. Responsible for developing videos and templates for effective user engagement.
Director of Content and Editorial Strategy at Priceline owning the AI - first editorial vision and building scalable content strategies. Collaborating across teams to optimize content for evolving user behaviors.
Content & Marketplace Operations Manager at Xsolla overseeing marketplace operations and content management for platforms. Engaging with cross - functional teams to optimize digital merchandising and live operations.
Intern working on Inbound Content Marketing for chocoBRAIN, a buyer enablement platform aiding SMEs. Responsibilities include website updates and content creation using tools like Canva.
Content Reviewer ensuring high - quality educational materials for AI, web development, and data science. Collaborating with experts to create age - appropriate lessons for students.
Content Development Intern at iSchool creating engaging coding educational materials. Supporting development of programming courses and collaborating with the team on curriculum projects.
Intern supporting the development of a blog and online communication for a career consultancy. Engaging in content creation and collaboration with a consulting team in Düsseldorf.
Head of Content Strategy at Brave Bison, leading and developing content strategies for organic performance. Overseeing team growth and ensuring high - quality, effective content across client accounts.
Content Maker at Invox creating and optimizing various types of content for B2B clients. Ensuring quality, SEO optimization, and collaboration with different stakeholders.