System Administrator managing and supporting revenue cycle systems for billing accuracy at Mom’s Meals. Serving as a subject matter expert and assisting in team training across various partners.
Responsibilities
Manage and support revenue cycle system of record while confirming accuracy of billing records regularly
Act as a subject matter expert of the revenue cycle system and provide/assist with training new team members on requirements
Work cross-functionally with a variety of internal/external partners or agencies
Ensure deliveries that required signatures are documented
Team super-user/trouble-shoot claims pass rate; manage CRM views and maintenance of CRM for team members
Responsible for confirming accurate system generation of weekly/monthly billing records
Onboard/set-up new payment agencies in system timely; assist on-boarding team to new requirements that agency would have regarding billing
Audit various reports regarding signatures and delivery exceptions to ensure accurate billing records
Requirements
Associate Degree in healthcare, medical billing or related field
At least 3 years of work-related experience in a healthcare-related field, such as accounts receivable, patient financial services, and/or revenue cycle in facility or physician practices
Previous experience with prior authorization process working with both payers and providers
Strong critical thinking, problem solving, and analytical skills
Excellent verbal and written communication skills; ability to manage multiple priorities, demonstrated flexibility and ability to adapt and implement change in a timely and effective manner
Proficient in Microsoft Office, especially Outlook, Word, and Excel
Strong relationship building skills with payers and external/internal customers
Excellent attention to detail to avoid administrative errors.
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