Senior Complex Claims Specialist at Hiscox optimizing claims handling and strategies for Construction Defect and Property Damage. Collaborating with legal teams and ensuring effective claims resolution processes.
About the role
- Claims Coordinator responsible for managing customer-related claims at Mohawk Industries. Collaborating with teams to ensure a smooth claims process while providing excellent customer service.
Responsibilities
- Assist customers with the submission of claims, guiding them through required documentation and steps.
- Address customer concerns, troubleshoot issues, and work toward satisfactory resolution with empathy and professionalism.
- Respond promptly to customer inquiries through various channels, including phone, email, and chat.
- Work proactively to resolve customer issues and provide timely solutions.
- Coordinate communication with customers and associates.
- Coordinate the processing of customer claims, ensuring all documentation is complete and that claims are properly categorized and tracked.
- Collaborate with internal teams to ensure claims are reviewed and processed within company guidelines and timelines.
- Maintain accurate and up-to-date records of claims and customer interactions within the claims management system.
- Escalate complex claims to the appropriate parties for further investigation or decision-making.
- Perform other duties as needed.
Requirements
- Bachelor’s degree in a related field or equivalent education and/or experience
- 0-2 years’ relevant experience or equivalent education and/or experience
Benefits
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior level Complex Claims Specialist at Hiscox adjudicating General Liability claims. Focused on early settlements and litigation management with a commitment to superior customer service.
Field Claims Representative at Auto - Owners handling insurance claims throughout Iowa. Responsibilities include investigation, evaluation, and resolution of claims in the property and casualty segment.
Field Claims Adjuster managing claims and ensuring business development opportunities for ClaimsPro in a hybrid environment. Providing high - level customer service and adjusting claims in Lloydminster area.
Claims Adjuster II focusing on home insurance claims while supporting customers through complex situations. Join a hybrid team dedicated to helping people recover from unexpected events.
Internal Property Claims Adjuster assisting customers with home insurance claims. Investigating and managing claims for personal and commercial lines within a supportive team environment.
Analista de Sinistros RE Júnior at Tokio Marine providing hybrid support and ensuring claims process excellence. Collaborating with clients and internal teams to fulfill contractual obligations.
Analista de Sinistros RE Junior managing transport claims analysis for Tokio Marine, offering diverse employee benefits and opportunities.
Claims Adjuster handling Errors & Omissions and Professional Indemnity claims for a leading insurance provider. Collaborating with various teams to ensure excellent claims service delivery.
Process low level general liability claims for a global leader in risk and claims administration. Ensure ongoing adjudication of claims within standards while maintaining professional client relationships.