Client Success Partner at Gartner managing relationships with clients and ensuring satisfaction and retention through effective engagement. Collaborating across teams to deliver value and maximize client success.
About the role
- Client Partner driving business growth and nurturing relationships in a digital consultancy for healthcare. Collaborating with teams to provide unique solutions and identify opportunities within existing accounts.
Responsibilities
- Driving business growth by building and nurturing client relationships
- Proactively identify and pursue new client opportunities
- Serve as the executive relationship manager for existing client accounts
- Collaborate with delivery teams to ensure exceptional value is delivered
- Establish strategic partnerships and identify organic growth opportunities
- Collaborate on lead generation and sales strategies as part of the leadership team
Requirements
- 12+ years of experience in a client-facing, revenue-generating role within a digital agency, consultancy, or related professional services firm.
- Proven track record of meeting and exceeding sales quotas by selling complex, multi-faceted digital services.
- Exceptional executive presence and communication skills.
- Strong consultative skills and ability to grasp complex business problems.
- Foundational understanding of digital strategy, user experience design, and modern software development.
- Ability and willingness for significant travel as required.
Benefits
- Flexible working arrangements
- Modern office located in Blacksburg, VA
- Tools provided for working from home and in the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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