Operations Project Specialist ensuring operational excellence for Marsh McLennan Agency. Providing ongoing systems support and managing documentation processes with occasional travel.
Responsibilities
Play a critical role in ensuring operational excellence as well as being a liaison for corporate support teams
Provide ongoing systems support for CSR24, Indio, and any other regional tools used by account managers
Manage and update electronic documentation processes by monitoring carrier communications and key inboxes
Administer regional IVANS accounts, and coordinate with internal and external teams to ensure accurate and timely document delivery
Support process improvements, acquisitions, and workflow updates to maintain operational efficiency and alignment with business objectives
Assist the Operations team members in identifying and addressing data cleanup requirements involving system conversions
Occasional travel required
Requirements
High school diploma required
Property & Casualty license required (or ability to obtain with 90 days of start date)
Advanced knowledge in Microsoft office: (Word, PowerPoint, Excel), Adobe and Acrobat required
Experience in data management and systems integration
Associates or Bachelor’s degree preferred
Previous experience in an operations or analyst role preferred
Experience in the insurance industry is a plus
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
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