Hybrid Director – IT Product Management

Posted 7 hours ago

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About the role

  • Product Manager responsible for applications at Marsh, ensuring performance and reliability. Collaborating across teams to craft best-in-class digital experiences.

Responsibilities

  • Take product management responsibility for applications, ensuring they meet performance and reliability standards, maintaining their roadmaps, and coordinating development, release, and product adoption.
  • Collaborate with Product, Engineering, Design, Sales, Partner Management, Marketing, and others to craft and deliver best-in-class digital experiences.
  • Develop global standards and rollout plans.
  • Write user stories for engineering, design, and analytics teams.
  • Apply insights from product analytics tools and qualitative customer and marketplace research to continuously inform new feature prioritization and ongoing enhancements.
  • Proactively identify and evangelize product best practices globally.
  • Play a key role in advancing the culture of the organization.

Requirements

  • 15+ years of experience with at least 5 years in product management
  • Data Analytics: 2+ years of experience managing a data product or using data (e.g., Tableau, Google Analytics, Hive, SQL) to deeply explore trends and drivers
  • Hands-On Approach: Hands-on experience in partnering with engineering teams on agile product delivery and documenting requirements (e.g., user stories)
  • Problem-Solving: A creative problem solver who can address challenges, adapt to changing circumstances, and make strategic adjustments to optimize product outcomes
  • Experience managing run state applications and performing product operations functions (e.g., experiment design, incident management, etc.)
  • Experience in conducting customer research and analytics to understand customer sentiment and pain points, and leveraging them to make product decisions.
  • Ability to thrive in change, and having a passion to harness the energy of a fast-paced environment to create meaningful customer and business value.

Benefits

  • Professional development opportunities
  • Interesting work
  • Supportive leaders
  • Vibrant and inclusive culture

Job title

Director – IT Product Management

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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