Hybrid Senior Product Manager – AirHelp+, Subscription

at AirHelp

• Job title: Senior Product Manager – AirHelp+, Subscription
• Job type: Full Time
• Experience level: Senior
• Salary: €80,000 - €100,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Barcelona, Spain

About the role

• Senior Product Manager responsible for owning and evolving AirHelp+ subscription vision and roadmap. Prioritizing user needs and driving revenue growth through insightful product management.

Responsibilities

• Own and evolve the AirHelp+ product vision and roadmap in line with company goals.
• Prioritize bold bets and quick wins based on user needs and data.
• Define and refine KPIs to measure what matters - then move the needle.
• Continuously improve our subscription’s value proposition.
• Test and launch initiatives to reduce churn and drive engagement.
• Explore new benefit extensions and opportunities for monetization.
• Champion the customer obsession.
• Translate insights into product ideas.
• Partner with design, engineering, and marketing to bring features from idea to impact.
• Manage the backlog, ruthlessly prioritize, and keep momentum high.
• Work tightly with Marketing, Sales, Customer Support, Legal, and Finance to ensure alignment and transparency.
• Use data to validate hypotheses and measure outcomes.

Requirements

• 4–5 years of hands-on subscription product management experience - owning customer-facing products from discovery to delivery.
• Proven track record of driving business impact, with strong commercial thinking and a bias toward rapid experimentation and iteration.
• Experience designing and scaling retention strategies, reducing churn, and shaping compelling value propositions that connect with user needs.
• Fluency in product analytics and experimentation tools and a deep love for turning insights into action. Able to combine qualitative insights with quantitative data to make informed decisions.
• Customer-oriented, always curious to learn about the user needs and motives behind their decisions.
• Strong cross-functional communication skills, with the ability to align stakeholders, influence decisions, and rally teams around product outcomes.

Benefits

• Culture of Autonomy: No micromanagement, no politics. Just builders building.
• Growth Investment: Personal development plans, internal workshops, mentorship, and language classes.
• Culture That Cares: Team events, supportive peers, and a mission you can feel proud of.
• Flexible Benefits: Choose between gym pass, personal development, childcare, transport, or travel subsidies.
• Global Workstyle: Work from anywhere for up to 2 weeks/year, because we know the best ideas come from seeing the world.