Client and Fund Reporting Analyst overseeing client reporting schedules and managing the investor portal. Collaborating with stakeholders in a hybrid work model at Mercer.
Responsibilities
Oversee the management and seamless execution of client reporting schedules, ensuring accuracy, timeliness, and consistent delivery of high-quality reports.
Streamline existing reporting processes and explore innovative reporting solutions to enhance efficiency.
Act as the caretaker of our Investor portal, driving improvements, updates, and stakeholder engagement.
Collaborate closely with stakeholders across Investments, Operations, and Technology functions.
Work alongside development teams and stakeholders to enhance portal functionality and ensure accurate delivery of investment components.
Act as a client advocate, championing the customer experience in all aspects of reporting and portal functionality.
Requirements
Degree qualified or equivalent experience in Finance, Investment Management, Operations, or a related field.
Postgraduate qualifications such as CFA, CIMA, or a relevant Master’s degree are highly desirable.
Minimum 5 years’ experience in the investment industry, with strong knowledge of investment management and/or investment operations processes and systems.
Demonstrated experience managing projects through the full project lifecycle.
Strong project management and delivery capabilities.
Customer-focused with a drive to enhance client outcomes.
Excellent communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels.
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