Senior Desktop Support Technician managing DHS desktop computing environment and peripherals. Providing advanced end user support and maintenance in a hybrid role across Allegheny County.
About the role
- Support Technician for Minsait handling IT systems and user support. Involved in innovative projects in a hybrid environment in Aracaju, Brasil.
Responsibilities
- Basic knowledge of Windows operating systems (installation, configuration, and support).
- Basic concepts of networking and connectivity.
- Microsoft Office 365 (Word, Excel, Outlook, Teams).
- Experience with ticketing tools (e.g., GLPI, ServiceNow, OTRS, etc.) is a plus.
- Basic knowledge of ITIL (advantage).
Requirements
- Technical education in IT or related areas.
- Experience in the role.
- Availability to work in a hybrid model.
- Reside in Aracaju, SE, Brazil.
Benefits
- Company-subsidized Health Plan for the employee.
- Option to include dependents in the Health Plan with payroll deduction.
- Dental assistance (optional).
- Option to include dependents in the Dental Assistance plan with payroll deduction.
- Meal allowance or food voucher.
- Transportation allowance (optional).
- Impact & Care - Personal Guidance Program offering emotional support and confidential counseling in psychological, legal, financial, social and pet-related areas at no cost for the employee and legal dependents.
- Gympass - Wellhub (Access to more than 700 gyms across Brazil with plans starting at R$ 29.90 deducted via payroll).
- Option to include dependents in Gympass - Wellhub (up to 3 dependents - paid via credit card).
- Access to Udemy through our intranet.
- Partnerships with major consumer brands.
- Agreement with SESC for employee and dependents.
- Discounts with educational institutions (undergraduate and postgraduate) and language/certification schools.
- Group life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Warehouse material handler ensuring product quality and order accuracy at Thorne. Role involves receiving deliveries, conducting inventory, and maintaining a safe work environment.
Sales Support Analyst managing the overall administration and oversight of sales support activities. Responsible for new processing, client setup, and issue resolution for Highmark Health.
Field Service Support Technician providing in - home installations and service for Connect America's Lifeline products. Seeking a compassionate individual for customer service roles in the Detroit area.
Support Engineer at Zinc providing tech support for user issues. Collaborating with Customer Success and Engineering teams to resolve bugs and improve processes.
Join a global team as Technical Support Specialist assisting customers with support requests. Shape customer experience through innovative solutions and collaboration with cross - functional teams.
Technical Executive managing integrations for new partners at Lyst, a fashion shopping platform. Collaborating with fashion brands and internal teams in a dynamic environment.
Technical Support Engineer delivering global support for Salesforce Marketing Cloud. Managing complex customer issues and providing top - tier technical expertise in a customer - centric environment.
Support Analyst providing first - level assistance to business areas using Jira. Engaging with critical systems that account for significant revenue in a hybrid role in São Paulo.
Technical Support Analyst providing first - level support for Lumary's healthcare technology products. Identifying and resolving customer queries while assisting with product engagement and issue escalation.