As Workplace IT Specialist, you'll provide tech support and improve IT operations at Auror. Engage in projects that enhance productivity and security for a global team.
About the role
- Help Desk Operator executing processes for client systems at Minsait. Collaborating with IT and supporting operational needs.
Responsibilities
- Execute processes to put client systems online or offline according to predefined procedures, or as requested by the area manager.
- Submit Batch mode processes for execution of client systems and evaluate their functionality.
- Review computer operation data and logs, identify indicators with deviations, interpret messages, assess whether they can be resolved independently or escalate to the responsible teams.
- Manage the recording of backup cartridges/tapes, identify, organize, and store them in the manner and locations specified in established procedures.
Requirements
- Completed degree or currently pursuing a degree in IT (Information Technology).
Benefits
- Company-subsidized health plan for the employee.
- Option to include dependents in the health plan with payroll deduction.
- Dental assistance (optional).
- Option to include dependents in the dental assistance plan with payroll deduction.
- Meal voucher or food voucher.
- Transportation voucher (optional).
- Impact & Care - Personal guidance program offering emotional support and confidential counseling in psychological, legal, financial, social, and pet-related areas at no cost for the employee and legal dependents.
- Gympass - Wellhub (Access to over 700 gyms across Brazil with plans starting at R$ 29.90 deducted from payroll).
- Option to include dependents in Gympass - Wellhub (up to 3 dependents - paid via credit card).
- Access to Udemy through our intranet.
- Partnerships with major consumer brands.
- Agreement with SESC for the employee and dependents.
- Discounts with educational institutions (undergraduate and postgraduate) and language/certification schools.
- Group life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
IT apprenticeship focusing on helpdesk support and system integration responsibilities in a motivated team. Responsibilities include problem solving, technical guidance, and system management.
Servicedesk Team Worker providing IT support including problem analysis and ticket handling at Axians Germany. Involves customer assistance and collaboration in IT projects.
IT Support Specialist providing day - to - day technical support at Focused Energy in Berlin. Ensuring smooth onboarding, maintaining internal systems, and resolving IT issues in a customer - focused manner.
Technician supporting IT clients in diagnosing and troubleshooting system problems from a distance. Engaging in equipment maintenance and user support activities.
IT Support Manager responsible for Confluent's US IT support and technical operations. Managing ticket queues and ensuring high - quality user support across the organization.
IT Administrator managing digital infrastructure at HÖRMANN Informationssysteme GmbH. Providing First and Second Level Support and configuring IT systems.
IT Administrator ensuring smooth daily operations and supporting cloud infrastructure optimization for sales - driven clients. Collaborating with teams to implement IT solutions in a dynamic environment.
IT Helpdesk Analyst providing high - quality IT support for Insight Investment's San Francisco office. Handling user issues and ensuring timely resolution while maintaining service standards.
Help Desk Operator supporting IT technical requests for clients at Minsait. Responsible for hardware maintenance and network configurations in a hybrid work environment.