CX/UX Design Director at Wolters Kluwer providing strategic direction for UX design efforts. Overseeing UX initiatives and aligning design strategies with business goals in the Tax & Accounting sector.
About the role
- Design Director leading the strategic design of workplace environments for MillerKnoll. Collaborating with diverse teams to create human-centered workplaces that align with brand values.
Responsibilities
- Lead the design and development of MillerKnoll’s workplace environments across global locations, aligning spatial strategy with brand, culture, and employee experience.
- Define and communicate workplace design principles, narratives, and guidelines that support innovation, inclusivity, and sustainability.
- Guide multidisciplinary teams through all phases of design—from visioning and concept development to execution and evaluation.
- Collaborate with internal stakeholders and external partners to ensure seamless integration of architecture, interiors, technology, and user experience.
- Translate strategic insights and workplace research into spatial solutions that support evolving workstyles and team dynamics.
- Present design strategies and outcomes to executive leadership, adapting communication styles to diverse audiences.
- Ensure design excellence across all touchpoints, from placemaking and infrastructure to lighting, branding, and styling.
Requirements
- Bachelor’s degree in design, architecture, industrial design, social science, or equivalent practical experience.
- 15+ years of experience in workplace design, architecture, or related disciplines.
- Experience in a leadership role within a global, complex corporate real estate organization.
- Proven ability to lead design strategy and execution across large-scale, multidisciplinary projects.
- Experience integrating data analysis into design decision-making.
- Deep understanding of workplace strategy, spatial planning, and experience design.
- Proficiency in design tools and platforms including AutoCAD, Revit, Adobe Creative Suite, and visualization software.
Benefits
- Medical
- Prescription Drug
- Dental
- Vision
- Health Savings Account
- Dependent Day Care Savings Account
- Life Insurance
- Disability and Other Insurance Plans
- Paid Time Off (including Vacation and Parental Leave)
- Holidays
- 401(k)
- Short/Long Term Disability
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