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Lead Patient Account Representative overseeing Patient Account Representatives and managing revenue cycle activities. Responsible for guidance, training, and ensuring compliance with billing regulations.
About the role
- Account Manager at Millennium Health developing client relationships through account management and training. Field-based role with travel in assigned regions to provide support and grow client partnerships.
Responsibilities
- Develop and nurture relationships with accounts in assigned regions to build long-term relationships with clients.
- Schedule and deliver field training sessions with our customers/clients and their staff.
- Function as the key person who identifies account needs and provides top support to clients by coordinating with internal MH stakeholders.
Requirements
- BA or BS Degree from a four-year accredited university.
- 1+ years of account management, customer support, or field-based experience.
- Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness
- Experience in a healthcare setting is valuable
- Uncompromising ethics and integrity.
- CRM experience (preferably Sales Force) and comfortable using a range of technology platforms while on the road
- Clean driving record and ability to maintain a home office.
- Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
- Ability to ensure administrative, physical and technical cybersecurity controls are always adhered to.
Benefits
- Medical, Dental, Vision, Disability Insurance
- 401k with Company Match
- Paid Time off and Holidays
- Tuition Assistance
- Behavioral and Health Care Resources
- Mileage reimbursement & monthly car stipend
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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