Senior Manager leading project management for Card Inbound Payments at Capital One. Focusing on risk mitigation, control implementation, and compliance ensuring a secure customer experience.
About the role
- Engagement Coordinator supporting ATMS project focusing on aviation system transformation. Leading collaborations, meetings, and logistical tasks to achieve project goals.
Responsibilities
- As the lead engagement coordinator for ATMS, the role requires strong communication, organizational, and collaboration skills.
- In addition to working closely and collaboratively with the project management team, this individual should be able to lead a team of other coordinators and ensure that the project’s calendars and goals are managed as needed.
- Lead engagement meeting with research areas to ensure communication of statuses/roadblocks between work area leads and PMO.
- Attend designated AOSP COMMS – act as liaison for engagement information between ATMS and AOSP
- Support outreach activities for conferences, panels, and with PAO
- Support PMO key meetings and strategic planning activities
- Offsites: Organize logistics information, reserve conference rooms, submit visitor badges (if applicable), create agenda template with PMO, organize lunches/meals (if applicable)
- Key PMO meetings: Track actions and key takeaways
- Maintain Project Highlight submission form
- Aggregate project highlights, review/edit, gain approval and send to AOSP and Center Leadership
- Manage the admin and support teams for the PMO when needed
- Working with the PMO and project coordinator to establish strong practices and processes for capturing documents, actions, and other key items
- Assess the pace and priorities of items for the PMO based on project needs and timelines
Requirements
- 6 or 8 years of relevant job experience OR a bachelor’s degree + 2 years relevant experience.
- Relevant experience: Supporting Tracking and Execution of Projects
- Executive level administrative support.
- Proficient in adobe and Microsoft office suite
- Strong organizational skills
- Strong time management skills
- Ability to write notes and actions in a clear and concise manner
- Must be a permanent US citizen
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