Onsite Senior Manager, Project Management – Card Payments

Posted 2 hours ago

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About the role

  • Senior Manager leading project management for Card Inbound Payments at Capital One. Focusing on risk mitigation, control implementation, and compliance ensuring a secure customer experience.

Responsibilities

  • Lead a team of project managers, providing guidance, mentorship, and fostering a collaborative environment focused on delivering secure and compliant payment solutions.
  • Partner with Risk Management to identify, assess, and mitigate potential risks within the Card Inbound Payments platform.
  • Collaborate with Product Management and Technology teams to integrate effective controls into the design and development of new and existing payment features.
  • Oversee the project management lifecycle for control-related initiatives, ensuring timely execution, clear communication, and adherence to quality standards.
  • Drive the implementation of preventive controls to minimize risk events and improve operational efficiency.
  • Manage projects related to payment modernization efforts, ensuring seamless transitions, robust control coverage, and minimal customer impact.
  • Ensure projects comply with regulatory requirements and internal policies, maintaining a strong focus on compliance.
  • Develop and maintain strong relationships with stakeholders across various departments, including Risk, Product, Technology, Operations, Legal, and Compliance.
  • Monitor key performance indicators (KPIs) and project metrics to track progress, identify potential issues, and implement corrective actions.
  • Champion a culture of risk awareness and proactive problem-solving within the team and across stakeholder groups.

Requirements

  • Bachelor's Degree or military experience
  • At least 4 years of Project Management experience
  • At least 3 years of experience supporting, partnering or interacting with internal business clients
  • At least 2 years of People Management experience
  • Experience in the financial services industry, with a focus on payment operations, risk management, or compliance
  • A strong understanding of payment processing, including relevant technologies and industry standards.
  • Experience in designing, implementing, and monitoring controls within a complex operational environment.
  • Demonstrated ability to collaborate effectively with Risk, Product, and Technology teams

Benefits

  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Job title

Senior Manager, Project Management – Card Payments

Job type

Experience level

Senior

Salary

$161,500 - $202,800 per year

Degree requirement

Bachelor's Degree

Location requirements

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