Onsite Field Service Technician – On-site Service

Posted 3 days ago

Apply now

About the role

  • Servicetechniker im Außendienst für HESS zur Reparatur und Wartung von Zahlungs- und Bankensystemen. Verantwortlich für Installation, Konfiguration und Kundenberatung in Nürnberg und Hamburg.

Responsibilities

  • Independently perform repairs, installations and maintenance of payment and banking systems at customer sites
  • Work closely with our product management and support teams
  • Customer satisfaction and service quality are top priorities
  • Install and configure software and hardware according to various migration strategies
  • Conduct customer briefings and training after new installations
  • Analyze, resolve and document software and hardware issues and act as a knowledgeable point of contact for our customers and colleagues

Requirements

  • Completed technical vocational training (e.g., mechatronics technician, electronics technician for devices and systems, automation technician, IT specialist for system integration, IT systems electronics technician, or a comparable qualification in electromechanics)
  • Some experience in technical field service is desirable
  • Valid Category B (car) driving license
  • IT knowledge in operating systems and networks is an advantage
  • Enjoy working with people, persuasive communication skills and a customer-oriented mindset
  • High willingness to travel and be deployed (overnight hotel stays are rare)
  • Reliability, strong communication skills and the ability to work in a team

Benefits

  • 30 days' vacation
  • Flexible working hours
  • Company car with private use
  • In-house training center
  • Diverse development opportunities across the company group
  • Employee events
  • Department events
  • Company health management program
  • Occupational disability insurance
  • Company pension plan
  • Permanent employment (open-ended contract)
  • E‑bike leasing
  • Employee discounts

Job title

Field Service Technician – On-site Service

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job