Servicetechniker im Außendienst für HESS zur Reparatur und Wartung von Zahlungs- und Bankensystemen. Verantwortlich für Installation, Konfiguration und Kundenberatung in Nürnberg und Hamburg.
Responsibilities
Independently perform repairs, installations and maintenance of payment and banking systems at customer sites
Work closely with our product management and support teams
Customer satisfaction and service quality are top priorities
Install and configure software and hardware according to various migration strategies
Conduct customer briefings and training after new installations
Analyze, resolve and document software and hardware issues and act as a knowledgeable point of contact for our customers and colleagues
Requirements
Completed technical vocational training (e.g., mechatronics technician, electronics technician for devices and systems, automation technician, IT specialist for system integration, IT systems electronics technician, or a comparable qualification in electromechanics)
Some experience in technical field service is desirable
Valid Category B (car) driving license
IT knowledge in operating systems and networks is an advantage
Enjoy working with people, persuasive communication skills and a customer-oriented mindset
High willingness to travel and be deployed (overnight hotel stays are rare)
Reliability, strong communication skills and the ability to work in a team
Benefits
30 days' vacation
Flexible working hours
Company car with private use
In-house training center
Diverse development opportunities across the company group
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