Senior Atendimento role in Health team at Weber Shandwick. Working collaboratively on communication strategies and client engagement.
About the role
- SDR responsible for daily outbound lead prospecting via phone and WhatsApp at Mercafacil. Ensuring quality interaction and lead qualification for sales meetings.
Responsibilities
- Conduct active prospecting with a focus on outbound phone calls;
- Schedule meetings and hand over qualified leads to the Account Executive (AE);
- Record and update all interactions daily in the CRM and tracking spreadsheets;
- Organize daily work routines and define outreach strategies to maximize results;
- Participate in bench sessions and team knowledge-sharing to drive continuous learning and performance improvement;
- Continuously develop public speaking and refine the sales pitch, applying methodologies such as SPIN Selling in approaches.
Requirements
- Proven experience with active outbound prospecting, Inside Sales, or Pre-Sales, working with volume and quality targets;
- Practical knowledge of sales methodologies such as SPIN Selling and negotiation techniques;
- Proficiency with Microsoft Office, comfortable analyzing data, KPIs, and tracking spreadsheets;
- Ability to conduct consultative conversations, build rapport, and handle objections;
- Organized and autonomous, able to manage own routine, prioritize tasks, and follow commercial processes;
- Performance-oriented profile, with the ability to read metrics and focus on continuous improvement;
- Resilience, consistency, and a strong sense of responsibility for results.
- Courses and/or certifications in Sales, Pre-Sales, CRM, or Inside Sales;
- Experience with CRM tools and disciplined recording and follow-up practices;
- Previous experience in high-cadence environments with clear targets;
- Quick learner with ease adopting new processes and tools;
- Agility
- Boldness
- Collaboration
- Curiosity
- Self-development
- Pursuit of excellence
- Commitment to inclusion
- Sense of prioritization
- Resilience
- Problem-solving focus
Benefits
- Health insurance (Sulamérica or Central Nacional Unimed depending on predominant region) for you and your dependents with no monthly fee; copayments apply based on usage;
- Dental plan (Odontoprev) for you and your dependents with no monthly fee; copayments apply based on usage;
- Dasa telemedicine with multiple online care options, no referral required and no copayments;
- "Meu Doutor" family doctor service available to employees and dependents enrolled in the medical plan;
- Maternity program (applicable to employee or dependent) to provide a safer, more supported experience during pregnancy, delivery and postpartum;
- Free flu vaccination for you and your dependents;
- Prevenar 13 vaccine to help protect against 13 types and subtypes of pneumococcal bacteria;
- Life insurance;
- Gympass;
- Extended maternity and paternity leave;
- Flexible benefits with the Caju card | Meal and Food Vouchers (VR/VA);
- Birthday off to celebrate your birthday;
- Day off for moving house;
- Extended honeymoon leave to enjoy your time after marriage;
- No dress code;
- Performance reviews;
- Corporate University;
- Feedback culture with frequent 1:1s
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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