Content Team Manager overseeing editorial and content operations within a high - volume team. Leading workflows, ensuring quality, and mentoring content specialists in a global environment.
About the role
- Content Analyst Lead overseeing and managing content operations within a Human-in-the-Loop team at Meltwater. Leading a team, ensuring quality control and streamlining workflows for efficient content processing.
Responsibilities
- Lead and mentor a team of content analysts, providing guidance and performance feedback.
- Oversee day-to-day content processing tasks, ensuring accuracy and efficiency.
- Assign and track workload to maintain team productivity and deadlines.
- Develop and implement best practices for content analysis and quality control.
- Identify inefficiencies and propose improvements to streamline workflows.
- Collaborate with cross-functional teams to enhance content processing strategies.
- Ensure content adheres to company guidelines, policies, and industry standards.
- Conduct periodic audits to assess content quality and compliance.
- Address errors and implement corrective measures as needed.
- Work closely with product managers, data teams, and engineers to refine content processes.
- Communicate insights and recommendations to improve content-related initiatives.
- Provide reports and updates on content analysis trends and challenges.
Requirements
- Bachelor’s or Master’s degree in Business, Communications, or a related field.
- 3-4 years of experience in content analysis, data validation, or quality assurance, with at least 1–2 years in a leadership role.
- Strong understanding of HITL processes and annotation, or data enrichment.
- Experience working with large datasets, content moderation, and data-driven decision-making.
- Experience with annotation tools and content management systems is an advantage.
- Strong communication, presentation skills and collaboration abilities.
- Ability to work efficiently in a fast-paced, detail-oriented environment.
- Strong analytical skills and attention to detail.
Benefits
- Enjoy flexible paid time off options for enhanced work-life balance.
- Comprehensive health insurance tailored for you.
- Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
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