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About the role
- Insights Analyst at Meltwater creating customized reports and managing key projects for clients. Collaborating with teams to deliver actionable insights and ensure high-quality report delivery.
Responsibilities
- Join Meltwater's Client Insights team as an Insights Analyst, contributing to bespoke reports and project management for esteemed clients.
- Your analytical skills will shape customized reports and assist in managing key projects, utilizing both quantitative and qualitative media analysis to offer actionable insights.
- Working closely with internal teams and clients, you'll ensure timely delivery of high-quality reports, continuously refining techniques to meet evolving client needs.
- Collect, organize, and analyze customer research metrics to inform critical business decisions.
- Carry out data compilation, analysis, insight generation, and assist in report development methodologies.
- Be part of a media insights team based in Malaysia that delivers customized insight reports to Singapore clients.
- Utilise Meltwater proprietary software, G Suite Tools, Microsoft Excel and PowerPoint extensively, to cover the end-to-end process of extracting raw data and delivering reports in a practical format for clients.
- Manage your portfolio of dailies/monthly/quarterly projects and ensure accurate & satisfactory output throughout the delivery process.
- Acquiring and logging of data from broadcast and social media platforms, consolidating report narratives and maintaining databases.
- Able to precisely summarise, translate news titles and articles from Tamil to English.
- Play an integral role in working cohesively with your team to ensure all deliverables and tasks are completed in high quality and well within deadlines.
- Engage in process optimization initiatives across projects.
- Share and contribute best practices in quantitative and qualitative reporting techniques.
- Work closely and interdependently with internal analyst teams, team leads, project managers, with a shared purpose of value-adding to the clients.
Requirements
- Strong proficiency in Chinese and English to translate Chinese articles and clips in English
- Proficiency in additional language (Malay or Tamil) is a plus
- Able to work early hours (5.30am - 2.30pm), public holidays and weekends on some occasions based on project requirements (40-hour work week)
- Preferably Bachelor's Degree (in any discipline) with strong academic results
- Entry level or have up to 1 - 2 years of relevant working experience
- Detail-oriented: ensure data integrity, precision, and exercise vigilance in the analyses to arrive at correct conclusions
- Effective time management ability to handle time-sensitive tasks and deliverables
- Excellent in both qualitative and quantitative report writing skills
- Good communication skills and thrives in a team environment
- Have a keen interest/keep up with current affairs, mainstream media, and social media
- Proficiency in using Microsoft Excel, Microsoft PowerPoint, G Suite tools, or experience with Google Sheet formulas
- Experience in Google Apps Script is preferred, candidates with knowledge on other coding languages such as Python and R are welcome to apply too
- Knowledge of Singapore media landscape is a plus
Benefits
- Enjoy flexible paid time off for enhanced work-life balance.
- Comprehensive health insurance tailored for you, complete with an annual health check.
- Special discount on selected restaurants/shops through our food delivery partner.
- Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Job title
Job type
Experience level
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Degree requirement
Tech skills
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