ServiceNow CSM Architect leading optimization of customer management solutions in utilities. Collaborating across teams for innovative solutions that enhance customer engagement.
About the role
- Intern supporting the implementation of a CRM solution at Meliorate GmbH. Analyzing processes in Microsoft 365 and developing automation ideas.
Responsibilities
- Support in implementing a CRM solution
- Analysis of existing workflows and processes in Microsoft 365
- Development of ideas to improve efficiency and drive automation
- Implementation of these ideas within the system
- Identification of optimization opportunities in company processes
- Conducting market and technology research
- Development of own ideas and prototypes
- Coordination and technical implementation of solutions
Requirements
- You are a university student and at least in your third semester
- You have an interest in Microsoft 365 and AI and ideally are familiar with the applications and technologies of Microsoft M365
- You have an analytical and structured way of working as well as good communication skills
- You have very good German and English language skills
- You are eager not only to plan but also to implement solutions
Benefits
- Attractive internship salary
- Collegial environment with flat hierarchies
- Flexible working hours
- Individual coaching
- Modern working environment
- Insight into a variety of tasks within a dynamic company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Engagement Manager for ABRAMS, managing email and lifecycle marketing programs. Collaborating with eCommerce & Engagement team, focusing on customer segments and journeys.
CRM Back Office Architect to design and implement CRM solutions for a roadway system's digital transformation. Collaborate with cross - functional teams and serve as SME for CRM and Account Management solutions.
Customer Success Consultant managing National Accounts for Southern Glazer's, focusing on customer service and compliance. Building relationships and understanding digital needs of clients in beverage distribution.
CRM Specialist implementing strategies to enhance client relationships in real estate projects. Focus on optimizing sales funnel efficiency and improving client conversion rates in a dynamic growth environment.
Customer Success Executive managing customer journeys from onboarding to renewal at Hurree. Focus on driving product adoption and strategically improving customer satisfaction for their SaaS solution.
Manager leading Customer Success initiatives at Notion, boosting adoption and retention for a collaborative platform. Driving team performance while mentoring and scaling Customer Success operations.
Providing operational support as a CRM Analyst at FMU. Handling user inquiries and data management tasks in HubSpot.
Microsoft Dynamics 365 Functional Consultant at Sanlam ensuring functional integrity and configuration quality of the Dynamics 365 platform. Collaborating across teams for solution design and implementation.
Director of Customer Success at Aescape leading a team to support partner engagement and satisfaction. Overseeing operations and strategic initiatives for service delivery in wellness environments.