Hybrid Junior Patient Administrator

Posted 2 weeks ago

Apply now

About the role

  • Patient Administrator supporting a hybrid Practice Management team in Ireland. Managing high volume patient communications and assisting with clinic management tasks in a medical setting.

Responsibilities

  • Managing calls from patients, secretaries, and other medical professionals
  • Resolving Customer Queries
  • Processing Payments
  • Issuing correspondence to patients
  • Scanning & Filing Sensitive Documents
  • Assisting with aspects of clinic management
  • Managing internal and external email queries
  • Working as part of a team
  • Dealing with ad-hoc duties as they arise

Requirements

  • Strong communication and customer service skills
  • Exceptional attention to detail and time management
  • Previous experience in medical reception, administration, or customer service (e.g., hospitality/travel industry)
  • Proficiency in Microsoft Office and Outlook, with experience handling phone enquiries
  • Familiarity with clinical systems (desirable but not essential)
  • Ability to work independently and collaboratively as part of a team
  • Calm under pressure in a fast-paced medical setting
  • Flexible and adaptable, with a willingness to support the team as needed
  • Ability to handle sensitive situations with empathy and quickly build rapport
  • Excellent telephone manner

Benefits

  • Team performance bonus
  • Maternity & Paternity Leave - Ts and Cs apply
  • Pension contribution
  • Health Insurance
  • EAP
  • Life Assurance
  • Gym membership
  • Workcation options
  • Sick leave
  • Additional annual leave based on length of service
  • Support for professional development
  • Sports & Social events
  • Healthy food with comfortable on-site recreational facilities
  • Access to tax incentive schemes i.e. commuter & bike 2 work

Job title

Junior Patient Administrator

Job type

Experience level

Junior

Salary

£28,100 per year

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job