Hybrid Strategic Accounts Manager – Respiratory

at Medline Industries, LP

• Job title: Strategic Accounts Manager – Respiratory
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $101,000 - $152,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Philadelphia, United States

About the role

• Support Medline’s strategic accounts managing sales efforts for Acute Care accounts while achieving revenue targets and ensuring high-quality customer service. Role requires significant travel and account management experience.

Responsibilities

• Support Medline’s Sales efforts within a primarily select group of highly complex or major Acute Care accounts
• Support sales strategies and help achieve new revenue targets and service goals for accounts
• Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts
• Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability
• Resolve problems and ensure customers receive high-quality customer service
• Maintain personal contact with key customers in assigned accounts
• Work directly with other key sales personnel to launch new accounts and on any "save" opportunities to accounts under threat or loss
• Maintain existing sales programs
• Facilitate the formal and non-formal RFP process
• Develop and implement sales tools and programs; educate and communicate activity and success
• Manage account program costs while maximizing sales
• Track customer sales performance against objectives and inform management of results
• Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners

Requirements

• Bachelor’s degree in a business or clinical-related field
• At least 5 years of account management or/and sales experience within medical device
• strong preference within Respiratory, Anesthesia or other clinically specialized areas
• Experience preparing business plans to align/support selling strategies
• Experience developing and delivering technical presentations to various group sizes
• Exposure to and use of Customer Relationship Management (CRM) software
• Proficiency in CRM software and Microsoft Office Suite
• Position requires travel up to 75% of the time for business purposes

Benefits

• health insurance
• life and disability
• 401(k) contributions
• paid time off