Hybrid Marketing Coordinator, Consumer Division

Posted last month

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About the role

  • Marketing Coordinator at MASA managing seminar operations and B2C marketing efforts. Collaborating with Sales and Marketing to ensure operational success and communication integrity.

Responsibilities

  • Owning and executing seminar change workflows, including cancellations, moves, and redirects, while applying established policies and sound judgment
  • Reviewing seminar change requests for accuracy, completeness, business impact, and required approvals; resolving non-routine exceptions and escalating risks when appropriate
  • Analyzing seminar capacity data using approved reports and thresholds to identify risks, opportunities, and required interventions
  • Recommending and coordinating capacity-driven actions (such as sold-out status or redirects) in partnership with Sales and Marketing leadership
  • Ensuring accurate, timely updates across LMS, CRM, and related systems to maintain data integrity and operational alignment
  • Serving as the primary operational liaison between Marketing, Sales, Seminar Operations Support, and Venue Booking
  • Developing and managing clear, professional internal and external communications related to seminar changes

Requirements

  • A high school diploma, GED, or equivalent (required)
  • At least 2 years of experience in marketing operations, event coordination, or administrative project coordination
  • Strong organizational and process management skills with exceptional attention to detail
  • Experience working with CRM and LMS platforms, spreadsheets, and workflow tools (such as Excel or Wrike)
  • Proven ability to manage high-volume, high-risk workflows while exercising independent judgment
  • Excellent written and verbal communication skills
  • The ability to manage multiple priorities, meet deadlines, and collaborate effectively across teams

Benefits

  • medical, dental, and vision insurance with highly rated carriers
  • a 401(k) program with a company match
  • paid time off
  • company-paid short-term disability
  • long-term disability
  • basic life insurance
  • free MASA membership

Job title

Marketing Coordinator, Consumer Division

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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