Human Resources Analyst at Level Group overseeing labor routines, payroll, and client status reporting. Requires HR - related education and strong organizational skills.
About the role
- Junior Relationship Analyst responsible for client benefits and health coverage support in Rio de Janeiro. Engaging and proactive professional focusing on client needs in the insurance area.
Responsibilities
- Provide service to a portfolio of lower-complexity clients through in-person, telephone and/or digital channels to ensure all clients are attended to promptly and accurately according to their needs.
- Assist clients with attentive, dialogue-based interactions and by understanding their needs, providing clarification and necessary information regarding coverage processes for insurable and non-insurable benefits.
- Support clients with reimbursement requests and pre-authorization of reimbursements via in-person, telephone and/or digital channels, ensuring effective reimbursement of expenses incurred from care received outside the accredited network.
- Carry out procedures required for market studies by collecting the data and information needed to complete quotation forms, in order to identify the best terms and options for the client within the renewal timeframe.
- Prepare reports and/or presentations with claims indicators (loss ratio) by organizing data and performing quantitative and qualitative analyses to provide clients with policy results.
- Identify improvement opportunities through process mapping performed during execution, application of procedures and workflows, and suggest actions to enable continuous improvement in customer service.
- Perform other related professional activities inherent to the role as required by the area’s needs or demand, and when necessary undertake training, professional development and guidance from the immediate supervisor to ensure continuous professional growth.
Requirements
- Basic knowledge of Excel;
- Experience in the insurance sector with health and dental products and knowledge of current ANS (National Supplementary Health Agency) regulations;
- Customer focus, professionalism, collaboration, innovation, organization, resilience, logical reasoning and assertive communication.
Benefits
- SulAmérica health and dental plan
- Life insurance
- Meal and/or food voucher
- Transportation voucher
- Profit-sharing (PLR)
- Wellhub
- Wellz
- Day off
- Apoio Pass for you and your dependents
- Discounts on personal insurance purchases such as auto, life, home, travel and others.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Analista Fiscal - Sênior role at Kumon, involving tax compliance, reporting, and audit support.
Analista de Processos na Landis+Gyr, focado em otimização de processos produtivos e melhoria contínua. Engajado em projetos de eficiência e qualidade em soluções de energia.
Costing Analyst providing insights into product and operational costs for BE Power Equipment. Collaborating with Finance, Operations, and Supply Chain to optimize profitability and support decision - making.
Analyzing performance indicators and insights for ALLOS' Shared Services Center. Collaborating on dashboard updates and operational improvements.
BCBA overseeing the creation of treatment plans and supervision of technicians for children with ASD. Delivering compassionate therapy and support in various settings across multiple states.
Board Certified Behavior Analysts delivering ABA therapy to children with autism spectrum disorder. Supporting their development with individualized treatment plans and collaboration with families.
Senior Foreign Trade Analyst managing import and export operations at Tractian. Connecting suppliers and clients while ensuring compliance with international trade regulations.
Junior Privacy Analyst at Keywords Studios, supporting global data privacy and AI governance. Engaging in various administrative tasks, compliance checks, and collaborating with multiple departments.
Commercial Mortgage Analyst supporting the management of active loans at Equitable Bank. Involved in loan analysis, reporting, and collaboration with account managers.