Graduate Legacy Paralegal supporting Legacy Disease Team in achieving Client KPI’s and SLA’s. Handling case management tasks and liaising with multiple parties for effective collaboration.
Responsibilities
Update Tracker with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
Drafting of routine court documents, including AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications.
Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case.
Following up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
Making payment requests using the appropriate payment request process for the client and chasing to ensure payments are received and dispatched within required deadlines.
Diarising and updating CRU.
Undertaking additional ad hoc duties to support Fee Earners and the team, as required, including completing initial steps in recovery of Client’s outlay and collating outcome.
Undertaking minor investigations on liability and quantum to provide File Handlers with basic information to progress claims.
Undertaking administration duties on files, including completion of MI; drafting write-off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities.
Requirements
Experience of working in a legal environment is desirable
Good communication skills
Experience of negotiating with and influencing 3rd parties to obtain information
Demonstrable experience of following a semi-prescribed programme of work
Dealing with calls and enquiries from customers, suppliers and/or the public
Gathering and recording information
Ability to work under own initiative, prioritising and organising own workload
IT Literate
Proficient in MS Office (notably Excel, Word and Outlook)
Experience of using a Claims/Case Management system
GCSE grade A-C in Maths and English or equivalent
Benefits
The successful applicant will ideally have the following skills.
Experience of working in a legal environment is desirable
Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
Demonstrable experience of ;
Following a semi-prescribed programme of work
Dealing with calls and enquiries from customers, suppliers and/or the public
Gathering and recording information
Ability to work under own initiative, prioritising and organising own workload
IT Literate
Proficient in MS Office (notably Excel, Word and Outlook)
Experience of using a Claims/Case Management system.
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