Administrator coordinating claim notifications and managing policy databases while ensuring timely data input. Engaging with team members and managing general enquiries effectively.
Responsibilities
Review and register new claim notifications, attaching all relevant documentation/ policy schedules and issuing acknowledgements where required
Administering Policy database ensuring accurate and timely data input.
Monitor and manage online portals - downloading documentation and creating new claim files where required.
Review and updating monthly bordereau’s and ensuring data analysis is correct.
Answer telephone calls as required and deal with general enquiries
Photocopying/scanning
Other tasks to support the business plan as and when necessary to ensure company business objectives are met
Requirements
A good standard of written English
Previous experience of working in an administration role
Familiarity with standard office packages such as Word and Excel
Demonstrate a high level of accuracy in data input and attention to detail
Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks
Provides solutions rather than problems – shows initiative
Work to deadlines to achieve client service level agreements in a changing and demanding environment
Able to demonstrate effective management of time and resources
Able to identify when guidance is required from other team members on decision making
Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people
Willingness to be closely supervised, when necessary, to ensure accuracy and compliance with varied client processes
Benefits
**Career & Purpose **
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
**Environmental & Social**
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
**Financial Health**
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
**Mental, Physical & Emotional Wellbeing **
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
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