Hybrid Application Analyst I – Ambulatory IT

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About the role

  • Epic Application Analyst I collaborating on healthcare IT system support and application modifications. Requires Associate degree and EPIC Certification with onsite work in Florence, SC.

Responsibilities

  • Collaborates system support which includes design, modifications to software applications, including encoding, system preference modifications, documentation, testing, training or sharing of system functions as appropriate.
  • Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.
  • Provides technical/application assistance to clients and IT staff as appropriate.
  • Participates in system upgrades and provides support as appropriate.
  • Completes tasks on time and meets assignment dates.
  • Ensures system changes follow change management procedures and protocols.
  • Assists with creating, documenting and executing test plans for supported applications.
  • Participates in support for systems both daily and during implementations.
  • Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.
  • Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately.
  • Other duties as assigned.

Requirements

  • Minimum of one year of computer system application modifications or support experience.
  • Minimum of one year of PC-oriented experience to include basic word processing and spreadsheets.
  • Ability to multi-task.
  • Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience
  • EPIC Certification or Accreditation.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Application Analyst I – Ambulatory IT

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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