Hybrid Director, Workforce Management

Posted last week

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About the role

  • Develop and implement network-wide workforce management strategy
  • Lead WFM teams in forecasting, scheduling, and real-time management across multiple distribution centers
  • Partner with senior leadership to align labor planning with financial and operational targets
  • Oversee long-term and short-term labor forecasting models using historical data, seasonal trends, and predictive analytics
  • Ensure efficient scheduling practices that balance labor costs with service level goals
  • Establish KPIs and dashboards to monitor workforce performance and productivity
  • Evaluate and implement WFM software solutions.
  • Lead, mentor, and develop a high-performing WFM team.

Requirements

  • 4-year degree in business or related field strongly preferred, or equivalent experience
  • 12+ years in workforce management or operations
  • 5+ years experience leading teams and projects in a large, complex company
  • Experience with enterprise WFM platforms (Kronos, ADP, Reflexis, Blue Yonder)
  • Strong analytical skills with proficiency in tools like SQL, Power BI, or Tableau.

Benefits

  • Competitive compensation package
  • Annual bonus opportunities
  • Paid time off
  • Professional development opportunities
  • Health insurance

Job title

Director, Workforce Management

Job type

Experience level

Lead

Salary

$111,200 - $185,300 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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