Associate Director overseeing Field Medical Capability Lead for North America at Biogen. Responsible for onboarding processes, resource management, and strategic alignment with Scientific objectives.
Responsibilities
Own end-to-end onboarding and readiness processes for all field and HQ medical hires, including workflows, milestones, assessments, and centralized resources.
Deliver onboarding content covering systems (Veeva CRM, Power BI, documentation workflows), operational processes, and core skills in collaboration with Global Training & Excellence.
Maintain onboarding KPIs, trackers, playbooks, and readiness status to ensure new hires are fully equipped.
Translate strategic frameworks into practical tools, job aids, and workflows; maintain and evolve tactical resources such as KIQ updates, STP documentation, and the Medical Playbook.
Manage field-facing communications for system and process updates, including release notes, FAQs, and Office Hours.
Own congress readiness approach and expectations across all TAs, including pre-congress checklists, briefing tools, engagement templates, and post-congress insights templates.
Support launch readiness for new assets and indications by developing and executing plans, toolkits, timelines, and role-based enablement resources.
Coordinate systems readiness for Veeva CRM, dashboards, and STP updates to ensure field tools are launch-ready in coordination with Field Systems Lead.
Partner with Therapeutic Area and Medical Strategy teams to align operational enablement with scientific objectives.
Continuously improve onboarding, readiness, and tactical resources to ensure consistent execution and compliance across NAM.
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