Business Analyst role at IQVIA Digital supporting product vision and growth initiatives for healthcare communication. Collaborate with teams on digital solutions and ensure seamless integrations for impactful information delivery.
About the role
- Order Management Analyst handling order management and customer service functions at McCormick. Collaborating with key business stakeholders to enhance efficiency and resolve discrepancies.
Responsibilities
- Executing order management related activities – order system entry/ release, discrepancy resolution, involvement in delivery arrangements where required.
- Establishing and maintaining relationships with key business stakeholders: Sales, Finance, Master Data, Supply Chain, Distribution teams.
- Managing customer and business partners queries.
- Preparing regular and ad-hoc reports.
- Supporting new customer creation and modification process.
- Managing samples, returns, penalties.
- Implementing improvements to existing processes to increase efficiency of daily operations.
Requirements
- Fluent French, good command of English; Spanish/ Portuguese will be an extra asset
- Experience and understanding of Customer Service/ Supply Chain/ Distribution areas; French market familiarity will be an advantage
- Excellent analytical skills – fluency with data, systems, reports
- Good communication skills, proactivity, solution- orientation
- SAP, MS Office (Excel), PowerBI/ VB language will be of extra asset
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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