Hybrid Product Manager – Eligibility & Enrollments

at Maven Clinic

• Job title: Product Manager – Eligibility & Enrollments
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $160,000 - $185,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Product Manager overseeing eligibility and enrollments in Maven's platform. Collaborating with teams to drive member engagement and manage health data integration.

Responsibilities

• Own the eligibility and enrollment product area: ingestion, validation, enrollment lifecycle, payer data integrations, and cross-platform eligibility signals
• Build and improve the tools, campaigns, and workflows that drive member activation and engagement — not just data plumbing, but the experiences that turn eligibility into impact
• Partner with engineering, operations, payer partnerships, and marketing to deliver compliant, resilient, and extensible solutions
• Translate complex eligibility rules and payer requirements into intuitive, reliable member-facing experiences
• Drive AI integration into eligibility and engagement workflows — automating validation, improving accuracy, and enabling intelligent outreach
• Use data and insights — product analytics, operational signals, business needs — to inform prioritization and measure impact
• Ensure sensitive member data is handled with the highest standards of privacy, security, and compliance throughout every integration and workflow

Requirements

• 3+ years of Product Management experience, with hands-on ownership of technical products involving data integrations, eligibility, or health data — healthcare experience strongly preferred
• Direct experience with eligibility data feeds, file formats, enrollment workflows, or payer/employer data exchanges
• Comfort working with technical integration challenges — APIs, data pipelines, file ingestion, cross-system reconciliation — and communicating clearly with engineering and operations partners
• Experience building or improving engagement tools, campaigns, or outreach workflows that drive user activation — not just backend systems
• Attentive to data sensitivity and privacy — you understand the stakes of handling member health and eligibility data and build accordingly
• Excited about AI as both a product capability and a development accelerator — you use AI tools in your own work and think about how AI changes the products you build
• Self-driven, detail-oriented, and effective in fast-moving environments where you need to balance technical precision with speed.

Benefits

• Health insurance
• 401K matching for US-based employees, with immediate vesting
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• Hybrid work, in office meals, and work together days
• Whole-self care through wellness partnerships
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.