Hybrid Client Services Project Manager

at Matthews International

• Job title: Client Services Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Westborough, United States

About the role

• Project Manager overseeing diverse projects in a printing company. Collaborating across teams to meet execution, quality, and cost targets in a hybrid work environment.

Responsibilities

• Collects, analyzes and understands project requirements.
• Develops and maintains project plans, including documentation of project scope, objectives, deliverables, key milestones, timelines, schedules, internal and external resources, project dashboards, etc.
• Communicates the project status, requirements, and structure across the Project Management team and all necessary departments.
• Defines potential problems and suggest alternatives based upon cost implications, time constraints, and customer quality standards.
• Analyzes the project’s cost structure and any significant deviations from the approved cost structure.
• Collaborates with manufacturing, sales/marketing, and purchasing teams in project definition, feasibility, and approval process.
• Manages day-to-day progress of projects including risk assessment and problem resolution.
• Conducts project reviews according to prescribed process/structure.
• Serves as the main day-to-day contact on current projects for internal project teams, clients and suppliers.
• Attends project planning meetings as needed; serves as subject matter expert regarding workflow, processes, capacity, timelines, etc.
• Assists with the implementation of workflow management and reporting tools focusing on quality, profitability, efficiency, and productivity.
• Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
• Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
• Additional duties as assigned.

Requirements

• Bachelor’s Degree in Project Management or related field.
• 6+ years of previous project management experience; or equivalent combination of education and experience.
• Occasional travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management.
• Self-motivated with critical attention to detail, deadlines and reporting.

Benefits

• Reasonable accommodations may be made to enable individuals to perform the essential functions.
• We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
• We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.